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Add spare parts

Parts used on a ticket record what was consumed during service work.

Screenshot needed: Service ticket parts used section

What this is for

Use this to track spare parts issued or consumed for a service ticket.

Who uses it

Service engineers, office admins, and inventory users with permission.

Steps

  1. Open the service ticket.
  2. Find Parts used or the spare parts section.
  3. Select the spare part.
  4. Enter the quantity used.
  5. Save the part usage.

Important notes

Stock movement depends on your organization's inventory settings and permissions.

Common mistakes

  • Selecting a similar part number by mistake.
  • Entering quantity in the wrong unit.
  • Adding parts before confirming they were actually used.