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Track AMC/CMC contracts

AMC/CMC contracts track service coverage agreements.

Screenshot needed: AMC/CMC Contracts page

What this is for

Use contracts to manage coverage, renewals, billing cadence, and linked equipment.

Who uses it

Office admins, service coordinators, owners, and sales users involved in renewals.

Steps

  1. Open AMC/CMC Contracts.
  2. Click Create Contract.
  3. Select customer and contract type.
  4. Add start date, end date, billing cadence, and linked equipment.
  5. Save the contract.

Important notes

Contract numbers are generated by MARC.

Common mistakes

  • Linking equipment not covered by the contract.
  • Mixing AMC and CMC contract types.
  • Missing renewal dates.