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Track warranties

Warranty records show warranty coverage for customer equipment.

Screenshot needed: Warranties page

What this is for​

Use warranties to record provider, customer, equipment, start date, expiry date, and coverage status.

Who uses it​

Office admins, owners, and service teams.

Steps​

  1. Open Warranties.
  2. Click the create action if you have permission.
  3. Select customer and equipment.
  4. Enter warranty dates and provider details.
  5. Save the warranty.

Important notes​

Keep warranty expiry dates accurate for service eligibility checks.

Common mistakes​

  • Linking warranty to the wrong equipment.
  • Missing expiry date.
  • Creating multiple active warranty records for the same coverage period.